Hotel Bristol should be a place for everyone. Whether you have a disability, are in a wheelchair, have sight or hearing difficulties, or allergies, we will do what we can to ensure you have a smooth and pleasant stay.

However, there are certain challenges we face in a one-hundred-year-old building. When the hotel was built in 1920, the regulations relating to accessibility, as well as the focus on the issue, were far more limited than they are today.

We are constantly working to upgrade the hotel to current standards, and our aim at Hotel Bristol is to offer a seamless stay to everyone - regardless of their needs. Until all the necessary improvements are in place, we will do everything we can to adapt to the best of our ability.

Below you can read more about accessibility in different areas.

Allergies

We try our best to customise food according to your needs, whether that involves special diets or catering for allergies. Contact us a couple of days in advance, and we take care of the rest.

Our breakfast buffet offers gluten-free bread, crisp bread and muesli. We also have information signage in our buffet displaying which products contain gluten. 

Vinterhaven & Bibliotekbaren offer gluten-free sandwiches on their menus:

Afternoon Tea is served both gluten-free, lactose-free and vegetarian.

Arrival

The hotel's main entrance is made up of stairs. If you arrive in a wheelchair, we have a ramp we can place on the stairs. We recommend that you contact us in advance so that we are ready to assist you upon arrival. We also have members of staff on duty who can assist you all the way to your room if you require assistance. 

Children

All children are always welcome in our hotel. We have cots (120x60 cm) available to borrow for use in your room, and highchairs are available at breakfast and when visiting the Vinterhaven and the Bibliotekbaren. We are happy to adapt our menus so that our dishes cater to little ones. 

We have changing tables placed in our disabled toilet in reception.

Unfortunately, we have no playroom, baby monitors or childcare facilities.

It is not possible to add an extra, standard bed to our rooms. If you are travelling with older children or other family members, we recommend you contact us in advance and request two connecting room. 

Extra bed in the room

We have children’s cots available to borrow, but it is unfortunately not possible to add an extra, standard bed to our rooms. If you are travelling with older children or other family members, we recommend you contact us in advance and request two connecting room. 

Guide dogs

Naturally, guide dogs are welcome at the Hotel Bristol.

Accessible room

Naturally, we offer accessible rooms. We have two different room types on offer: A double room with a double bed and a twin room with two single beds. Please specify whether you have a preference for one type or the other when booking. In these rooms, we have removed the thresholds into the bathroom making it easier to get in and out. There are handles by the toilet, a footrest by the shower and shower seat available in both rooms.

Lift

We have two lifts that operate between the 1st and 6th floors. These are relatively narrow, but can accommodate a standard wheelchair.

Accessing meeting and conference rooms

We have a stair lift to our meeting centre. In order to access Bristol Hall, you must go up a small step, but our staff can help you with this.

Parking

We offer parking in our underground car park at a rate of NOK 425 for each twenty four hour period. The car park has 24/7 CCTV and is staffed for up to 15 hours a day. When you arrive, you can leave your car outside the main entrance and we will park for you. There is also a goods lift from the car park that can be used if necessary.

You can read more about car parking here.

Accessibility in the restaurant

There is plenty of space to move around our breakfast room and restaurant - the Bristol Grill - when using a wheelchair. However, there is a threshold at the entrance that can be challenging to cross unassisted. Our staff will be happy to help.

Baby changing rooms

We do not have a separate baby changing room, but there are baby changing facilities in the disabled toilet in reception.

Hearing loop

Unfortunately, we do not have a hearing loop installed at present, but we are working to rectify this.

Toilets

We have a disabled toilet in reception on the first floor.